Last updated: 05.15.2026

Processing Time

In-stock items ship within 3-5 business days. If you ordered a ceramic item (made-to-order unless otherwise stated), your full order will ship within 3–6 weeks. Thank you for your patience as we make your special piece!

Shipping Methods

We offer standard and expedited shipping within the United States.

Shipping Rates

Rates are calculated at checkout based on order weight and destination.

Order Tracking

A tracking number will be emailed once your order ships.

Damaged or Lost Packages

If your order arrives damaged, contact sales@thikaco.com within 72 hours with photos of:

• Outside of box where impact likely occurred

• Inside of box where impact likely occurred

• Damaged item(s)

International Shipping

We currently ship only within the United States. Please contact sales@thikaco.com if you are interested in international shipping, and we can try to find a solution.

Please check your spam box if you do not receive a response from us within 3 business days.